What Does “USPS Arrival At Unit” Mean?

//What Does “USPS Arrival At Unit” Mean?

What Does “USPS Arrival At Unit” Mean?

So I’ve been looking at the USPS tracking page for a parcel that’s supposed to arrive, and today I found that it said “Arrival at Unit”. Joy, I thought, because it had finally arrived! I went outside only to find…nothing. Shock and horror followed, as I immediately had imaginations of my parcel being stolen or lost.

usps arrival at unit

Then it occurred to me that maybe “Unit” wasn’t *my* unit. Well, yeah. So it turns out that “Unit” in this case actually means a local USPS post office. You’d think that “Unit” would mean apartment, suite, house, or whatever, but no, it does not. Thanks for the really clear delivery advice USPS! It wasn’t the least bit misleading at all.

To my relief, I got my parcel the very next day, and while I’m glad about it, I’m still not sure why USPS doesn’t change “Arrival At Unit” to “Arrival At Facility” or something less misleading.

Oh wells. At least I got my parcel.

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By |2009-07-06T12:00:58+00:00July 6th, 2009|Miscellaneous|15 Comments

About the Author:

Alvin Poh lives in Singapore, and is interested in marketing, techy stuff, and likes to just figure out how the two can work with each other. He can also be found on Google+.


  1. Goran | Internet Marketing August 2, 2009 at 3:47 pm - Reply

    You must try the South African postal services! Parcels just disappear into limbo, “between” destinations, and that is where they stay. it is so bad that Amazon has only recently started shipping stuff to South Africa again!

  2. Pdus November 28, 2009 at 9:47 am - Reply

    hehe go fedex next ? 😛

  3. Muno2o54 November 4, 2010 at 5:46 pm - Reply

    So After It Arrived To Your local Post office it took another day to get to your house?

  4. Alvin Poh November 7, 2010 at 2:15 pm - Reply

    Yepp :/

  5. ummm January 29, 2011 at 2:19 pm - Reply

    did you think your mailman stopped by your home at 2:49 am?

  6. Joe March 11, 2011 at 2:13 pm - Reply

    Hi Alvin,

    After you received the package,on USPS website tracking result is still arrived at unit or delivered?

    Hope to hear from you

    • Alvin March 11, 2011 at 10:01 pm - Reply


  7. Jim August 30, 2011 at 11:38 am - Reply

    I just went through the same experience, which I followed up with a google search of “what does arrival at unit mean”, which led me here.

  8. Mike November 4, 2011 at 11:48 am - Reply

    I know this is wayyyyyyyyy late and nobody will probably see it…. But what possessed you to think that the USPS delivers mail at 2:50AM???

  9. Renee December 1, 2011 at 9:33 pm - Reply

    I think it’s stupid that it takes 3 whole days to get a damn letter to a house 7 miles from me, however, in 3 days they can also get a letter to Georgia!! They just love taking money then screwing with us!!!!

  10. DARIO October 31, 2012 at 12:18 pm - Reply

    It would say “delivered” when it reaches the final destination. “Arrived at unit” is the local post office.

  11. Kevin March 3, 2013 at 12:14 am - Reply

    mine says that ten at 9:30 am (arrived at unit at 8:15) it says delivered but nothing was delivered is it at the post office?

    • Marilyn October 9, 2018 at 3:23 pm - Reply

      If that happens here, it means the mail carrier couldn’t find your package in their delivery vehicle when they delivered your
      our other mail. Our carrier always comes back around later that same day to deliver our package.

  12. jim December 5, 2015 at 6:12 am - Reply

    Thank you for posting this information. I am in an identical situation. My mail in the case is time sensitive, and I needed the item 2 days ago when my insured 2 day item was SUPPOSED to arrive. I even wrote an enail stating “What unit? What does that even mean?” Their service is AWFUL. But that wasn’t bad enough. They had to make tracking a package confusing too.

  13. Richard January 12, 2018 at 11:53 am - Reply

    There is a vast difference between the letter carrier who was out in a blizzard a few days ago and rings our bell when he leaves a package … and the guys in the ‘unit’ who are on perpetual breaks totally oblivious to the twenty people in a cue for the one guy at the counter.

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